I received my latest order from you today. As usual it came very speedily,was prettily and well wrapped and also had a little hand written card in it thanking me for my order.
As a consumer I appreciate your service very much. There are a few rules in sales that give customer satisfaction which make people want to shop with you again.This in turn makes you a profitable living and hopefully also makes your work enjoyable. I have never understood why more people don't understand and do this. It's a mystery!!
You obviously do understand this and you give an excellent service and make the customer feel special no matter how much or how little they spend. 
Well done Emma and co. I will be recommending you to my friends and family and I will be returning.