The two Gisela Graham mugs I ordered from Daisy Park arrived in the best packaging of anything I've received this past year. Somebody is brilliant at that! It was done with great thought and care. Just as thoughtful was the delightful 'thank you' card enclosed. I'm so pleased to be supporting a 'local' business (I live in Plymouth). I'm sure customers return again and again, if this is the level of service. I knew I would love the mugs. I have several already.